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Orders & Delivery

What should I do if my order is delayed?

Check the order details and ask G2U for an update.

  1. Check that payment is confirmed.
  2. Read the order chat for a request for missing or corrected delivery details.
  3. Compare the offer's delivery information with your order's progress.
  4. Reply in the order chat or open G2U Support and include the order code.

We handle the order and support directly. You do not need to contact an independent seller. If you want to discuss cancellation or a refund, tell us before further delivery steps where possible and read the Refund & Cancellation Policy.

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