G2U first reviews the request and the relevant payment and delivery records. We may ask for additional information to resolve a discrepancy. Once approved, the return may also depend on the payment method or blockchain processing.
There is no single processing time promised for every refund in this Help Center. Refer to the Refund Policy and the information provided for your request. Any mandatory legal deadline still applies.
Ask G2U Support for an update using the existing conversation. Do not open repeated requests for the same amount or send a fee to unlock a refund.